Customer Care
Help Topics
- Contact Us
- Rental FAQS
- Rental Terms
- Textbook Rentals
- Payment & Delivery
- Returns & Refunds
- Privacy Policy
- CA Privacy Policy
- Terms Of Use
- Copyright
- Accessibility
- Digital Content FAQs
- Learn More About First Day
Contact Us
Welcome to our customer service section! You'll find the answers to most of your questions by choosing one of the topics listed at left. If you're unable to find the answers to your question, you can contact us at:
Morehead State University Bookstore
Morehead State University
B&N #8452
150 University Blvd
Morehead, KY 40351
Phone (606) 783-2081
Your store manager is Jared Ferguson
Need to send your Bookstore Team a message? Click here
STORE HOURS
| Mon | 9am-5pm |
| Tue | 9am-5pm |
| Wed | 9am-5pm |
| Thu | 9am-5pm |
| Fri | 9am-5pm |
| Sat | CLOSED |
| Sun | CLOSED |
Rental FAQS
Rental Terms
Textbook Rentals
Renting Is Easy...
When shopping for textbooks in-store, the course information tag will display a 'Rental' option.
If you're shopping online, its even easier. Many books display a RENTAL option, along with NEW and USED options. Just pick one that's right for you!
We'll Keep You On Track
Register your email address with us and we'll send you reminder notices as your rental due date approaches.
More Questions?
Click on Rental FAQS
Ready to Purchase?
Payment & Delivery
Returns & Refunds
TEXTBOOKS
- A full refund will be given in your original form of payment if textbooks are returned during the first week of classes with original receipt.
- With proof of a schedule change and original receipt, a full refund will be given in your original form of payment during the first 30 days of classes.
- No refunds on unwrapped loose-leaf books or shrink-wrapped titles which do not have the wrapping intact.
- No refunds on Digital Content once accessed.
- Textbooks must be in original condition.
- No refunds or exchanges without original receipt.
GENERAL READING BOOKS, NOOK® DEVICES, SOFTWARE, AUDIO, VIDEO & SMALL ELECTRONICS
- A full refund will be given in your original form of payment if merchandise is returned within 14 days of purchase with original receipt in original packaging.
- Opened software, audio books, DVDs, CDs, music, and small electronics may not be returned. They can be exchanged for the same item if defective.
- Merchandise must be in original condition.
- No refunds or exchanges without original receipt.
ALL OTHER MERCHANDISE
- A full refund will be given in your original form of payment with original receipt.
- Without a receipt, a store credit will be issued at the current selling price.
- Cash back on merchandise credits or gift cards will not exceed $1.
- No refunds on gift cards, prepaid cards, phone cards, newspapers, or magazines.
- Merchandise must be in original condition.
FAIR PRICING POLICY
Barnes & Noble College Booksellers comply with local weights and measures requirements. If the price on your receipt is above the advertised or posted price, please alert a bookseller and we will gladly refund the difference.
NOOK® is a registered trademark of barnesandnoble.com llc or its affiliates.
Privacy Policy
Effective Date and Last Updated: September 2, 2021
This Privacy Policy describes how Barnes & Noble Education, Inc. and its subsidiaries, including Barnes & Noble College Booksellers, LLC; MBS Textbook Exchange, LLC; Student Brands, LLC; or any of their affiliates or subsidiary companies (collectively, "BNED", "we", "us", "our"), collect, use and process your information. When you purchase products from, register on or use BNED sites where this Privacy Policy is posted, certain of your information will be collected. This Privacy Policy applies to your use of the Services. Please review it carefully. This Privacy Policy will take precedence over any conflicting privacy terms related to any other BNED products or services you access and/or use. Once you have reviewed our Privacy Policy carefully, please refer to our contact us section of this policy to register your request.
CA Privacy Policy
Terms Of Use
Copyright
Accessibility
OUR COMMITMENT
BNED has a company-wide commitment to ensuring its information technology is accessible to all people, including those with disabilities. As part of this commitment, our websites have been designed to conform to the requirements of Section 508 of the U.S. Rehabilitation Act as amended and endeavors to conform to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 AA. BNED's websites are tested and monitored regularly using a third-party analytical tool. Our team is regularly updating the BNED websites both as technology advances and as content changes. We recognize that there may be occasions when users experience difficulty accessing our websites. If you experience any difficulty viewing any material on any of our websites, please contact us at vpat@bned.com. Your feedback and ideas are extremely important to us.